Terms & Conditions
Terms & Conditions
GENERAL TERMS AND CONDITIONS
Acceptance of general terms and conditions
By ordering from our site, you accept our general terms and conditions, including our Privacy Statement.
JQ Design Ltd OY reserves the right to change prices. Prices at the
time of placing an order are valid throughout the buying process.
At times where software or human errors for instance list products with an obvious faulty price, JQ Design Ltd OY reserves the rights to cancel the order -notifications will be given.
PLACING AN ORDER
To be able to buy Products you have to:
• Provide your name and address, phone number, email address, payment details and other required information
• Be at least 18 years of age.
Cancellation of Orders
We reserve the right to cancel the contract between us if:
• We have insufficient stock to deliver the goods you have ordered
• We do not deliver to your area.
If we do cancel your contract we will notify you by e-mail.
Change of Product Assortment
JQ Design Ltd OY reserves the right to change its stock availability on the site and to remove items from the product range before a purchase has been registered.
We do our best to make sure that all of the content on our site is correct. However, as we are only human, we reserve the right that unintentional errors may occur.
Damage During Transportation
All shipped packages are insured. If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. If you notice any damages when you unpack your items, please contact us at: theshop[at]jq-products.com .
Accepted forms of payment are:
• Credit card (Visa and Mastercard)
• Wire transfer
Please note that all payments are processed in € (EURO).
Please note that prices do not include possible import duties and/or taxes. In Europe prices of digital goods vary due to local VAT. Additional fees for customs clearance are considered outside of our control and JQ Design Ltd OY cannot predict the value of what these charges may be. For further information on import and customs policies in your country, please contact your local customs office.
All orders placed outside EU are shipped via DHL from Estonia. Orders can be tracked using the following link:
Please note that all prices do not include possible import duties and/or taxes. Additional fees for customs clearance are considered outside of our control and JQ Design Ltd cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.
Upon receipt of the order the customer is obliged to check that the
products correspond to the order. Any problems with items in your order
must be reported to us within seven (7) days of receipt. This includes
missing or not shipped items, defective or damaged parts. You can return
the defective or damaged parts within 30 days of the date of your order
with prior authorization (this means we have to agree with the return).
All returned products must be new, in their original packaging. The
cost for the products delivered to our warehouse is entirely at the
customer’s expense. If you want to return any product please contact us
at: theshop[at]jq-products.com. No refunds for any digital downloadable products, online courses or access.
JQ Design Ltd OY Webshop :
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of JQ Design Ltd OY or its content suppliers and protected by international copyright laws. This site or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the expressed written consent of JQ Design Ltd OY. Third party content, including trademarks, trade names, characters, and trademarks and copyrights is the property of the third parties that market or license that content, and is used by JQ Design Ltd OY subject to license, or subject to the fair use. Users of the JQ Design Ltd OY web site are expressly forbidden to misuse any content or any third party content that appears on the web site.
The JQ Design Ltd OY privacy statement is designed to demonstrate our commitment to privacy. We respect your privacy. Any personal information that you provide is used for the purpose of giving you the best possible information.
Non-disclosure to Third Parties:
Unless we have your expressed consent, we will not disclose your personal information to any third parties. We will not sell, rent or trade your personal information to others for marketing purposes without your expressed consent. We may collect statistics regarding the use of our webshop, such as traffic patterns and related site information, but this information will not include any personal identifying information.
Security of your information :
We follow strict security procedures in the storage and disclosure of information that you have given us. This is to prevent unauthorized access or unlawful processing of your personal information.
When you subscribe to our newsletter you can be assured that your personal information and email address will not be sold, exchanged, or in any way shared with third parties. We keep your personal information private, and will only use your email address to send you the newsletters you requested. You can unsubscribe from our newsletter at anytime.
Your Consent :
JQ Design Ltd OY